1.How many employees in your factory?
We have about 260 employees and 200 of them are workers. Because we
have many semi-automatic machines,so no need too many workers.
2.When did CoreShine start to do LED business?
CoreShine started to do LED business in 2005. At that time,like
many other LED manufactures,we also produce variety of products
such as LED tubes,spotlights,bulbs,G24 etc.But even though,we still
insist on our own design and private mold.
3.Can I have a sample order?
Yes, We welcome sample orders to test and check quality. You just
need to tell us your requirements by inquiry or message. We will
contact with you within 24 hours.
4.Can I have a customized order?
Yes, we welcome customized orders. You just need to discuss your
requirements with our well-trained specialists. Our R&D team
will evaluate and assist your project.
5.What’s the lead time for standard products?What about for special
products,samples and bulk orders?
Usually we keep a certain quantity of standard products in stock.So
for samples,within 3 days;for bulk orders,2-4 weeks.
For special product,for samples,it depends on how special it is.So
it’s hard to tell the lead time for special samples.But once the
samples are finished and for bulk orders,once material is ready,the
lead time will be same as our standard product.
6.Is it OK to print my logo on led light product?
Yes. Please contact us to discuss details.
7.How do you ship the goods and how long does it take to arrive?
Small orders usually shipped by DHL, UPS, FedEx or TNT. It usually
takes 3-5 days to arrive. Air shipping and sea shipping also
available for bulk orders.
8.Any warranty?
We offer 5years warranty. Response within 24 business hrs to any
warranty application.
9.How to deal with the faulty?
Our products are produced in strict quality control system and 100%
fully tested before shipment, not random check. We are sorry for
any faulty experience you have. Please contact with your sales
contact and he or she will guide you step by step for after-sales
service within 24 hours.
